
State Farm® Insurance Agent Melanie Bakala
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carol Nordling
April 9, 2025
"I worked with Josh for a comparison of rates for the annual renewal of my homeowners and auto coverage. Being a senior I had my coverage thru AARP program with Hartford. As I expected, the Hartford was $1000 more a year than state farm. I was also able to improve my homeowners coverage as well as adding comprehensive umbrella coverage."
"Thank you, Carol, for telling us about your experience! We're happy to hear that Josh helped you get better coverage and savings with State Farm. If you have any more questions or need help, just let us know anytime."
Kammy
April 6, 2025
"Joseph was great and very pleasant to work with. He was patient with me and all my questions. Very professional and knowledgeable and made the process very smooth and not too time consuming."
"Kammy, we know insurance can be complicated, so we’re thrilled to hear we made things easier for you. Thank you for choosing us!"
Leah Fenner
April 4, 2025
"Just got off the phone with Joshua and he gets 5 stars for his stellar customer service in assisting me with adding a second car to my insurance coverage. I appreciate his knowledge and recommendations. Thank you!"
"Wow, your review made our day, Leah! We’re so happy we could provide the service you deserve. If there’s ever anything else we can do for you, we’re just a call away! "
Happy Meal
March 31, 2025
"Mersades at State Farm in Shelton is incredible! She made the whole process so easy and stress-free. She was kind, attentive, and genuinely cared about finding the right coverage for my needs. It’s rare to find someone who combines professionalism with such a personal touch. Highly recommend reaching out to her you won’t be disappointed!"
"Thank you, Happy Meal, for your wonderful feedback! We're thrilled to hear that Mersades made your experience so positive and stress-free. Your recommendation means a lot to us, and we're here whenever you need assistance."
McKayla McCullough
March 27, 2025
"Kathy was incredible with setting up my husband and I for life insurance! She had a wealth of knowledge and explained everything in a way that made me feel empowered and confident about the future!"
"Thank you, McKayla, for your great feedback! We're happy to hear that Kathy made setting up life insurance easy and clear for you and your husband. If you have any more questions or need help, just let us know anytime."
Cathy
March 24, 2025
"Kathy was very knowledgeable and friendly. She made sure I understood my policies and we added some coverage I wasnt aware was available. I appreciated her explanations of the coverages and her suggestions for the future."
"Thank you, Cathy, for your wonderful feedback! We're thrilled to hear that Kathy was able to assist you effectively and provide valuable insights into your coverage options. We appreciate your trust in us and look forward to continuing to support your insurance needs."
Christina Grabo
March 20, 2025
"We just switched from Safeco to Kat Peterson with Bakala State Farm. Kat was incredibly informative and patient throughout the process and took the time to make sure that we have the coverage we need to protect our assets. She was able to improve our coverage and still save us over 20% on our home/auto/umbrella policies. She was also extremely responsive throughout the whole process, something that was severely lacking with our previous agent. I would highly recommend her to anyone shopping for insurance."
"Hi Christina, thank you for sharing your experience! We're delighted that Kat provided the coverage you needed while saving you money. It's great to hear her informative and patient approach made your transition smooth. We strive to be responsive to our clients, and we're glad Kat met that standard. Your recommendation means a lot to us, and we're grateful to have you in our State Farm family. "
Maria A
March 14, 2025
"Effortless obtaining renters policy with Mercedes. Great service with genuine care all through the process."
"Thank you, Maria, for your wonderful feedback! We're thrilled to hear that Mercedes made your renters policy experience seamless and that you felt genuinely cared for. Your satisfaction is our top priority. We appreciate your trust in us!"
Ryan Weisenfeld
March 13, 2025
"Kat at Melanie Bakala State Farm is the best!! Always available to help and very knowledgeable. Want great service? Go to them!"
Brooke Thompson
March 4, 2025
"Kathy at statefarm was very knowledgeable and made me feel very confident in my understanding of the policy and different options I have available!"
"Thank you, Brooke, for your trust and support! We are excited to be your preferred insurance agency for many years ahead."
John W.
March 4, 2025
"Kathy Bader worked with me to get the best coverage and price for our home and auto insurance including my motorcycle. Switched insurance companies that I've been with for over 25 years because of huge premium increases and could not be happier with the service we got from Kathy."
"Thank you, John, for your fantastic review! We're thrilled to hear that Kathy provided you with excellent service and helped you find the best coverage. We appreciate your trust in us after 25 years with another company. Welcome to the family!"
Payton Pekola
February 26, 2025
"Kathy Bader was very helpful when helping me switch from Farmers to State Farm. She explained everything to me in detail which was very helpful considering I don’t know a whole lot about insurance. Plus when switching I saved some money!"
"Thank you, Payton, for your fantastic review! We're thrilled to know that Kathy offered you thorough support during your transition to State Farm and helped you save money. Your satisfaction is our top priority, and we truly appreciate your trust in us."
Pam Nelson
February 25, 2025
"Kathy Bader came highly recommended by a family friend after expressing concerns about consistent rate hikes from my previous insurance company despite my impeccable driving record. She worked with me to find almost triple the coverage at a lesser premium per month. Frankly, I was amazed and relieved to have such better coverage. I am happy I connected with her and State Farm. She promptly returned every call with friendly and helpful information and followed up even after I started making the premium payments to ensure everything was going smoothly. Now I too highly recommend Kathy."
"Pam, thank you so much for your wonderful review! We’re so excited to hear about your fantastic experience with Kathy Bader and the awesome coverage she secured for you. Your recommendation means the world to us! If you ever need anything else, just give us a shout. We’re always here to help!"
Chris Hansen
February 25, 2025
"I have been working with Cara at Melanie Bakala and she has been great! She's super responsive and has worked up a bunch of different quotes for me and answered all my questions."
"Thanks, Chris, for your great feedback! We're thrilled that Cara has been helpful with your insurance needs. Your satisfaction is our priority, and we appreciate your kind words. Reach out anytime for further assistance!"
Matthew Guerin
February 25, 2025
"Thanks for the continued great service! Mersades was a great help ensuring my new vehicle was properly covered."
"What an amazing review, Matthew! We’re so happy we could make your experience a great one. If you ever need anything, we’re just a call away! "
Kelly Baker
January 30, 2025
"I have been working with Cara at Melanie Bakala - State Farm since my children and I moved to Shelton to be with my husband in the Fall of 2024. Cara has been extremely helpful! She has answered all of my questions with ease and helped me understand some of the things I was unsure about. I feel that Cara truly cares about me and my insurance needs. I would highly recommend Cara and Melanie Bakala - State Farm Insurance Agency to anyone."
"Thank you Kelly! Cara absolutely reflects what our office is all about! "
Ryan Evans
January 30, 2025
"Thank you! Very helpful and friendly!"
"Thank you for your kind words and the perfect rating! We're thrilled to hear that you found our service helpful and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Chris Bryant
January 24, 2025
"Awesome insurance, very knowledgeable team!"
"Chris, thank you for your fantastic review! We're thrilled to hear that you found our insurance services and team knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jeffrey Kasnick
January 22, 2025
"Great service. Kathy spent time finding the right policy for me and my family."
"Jeffrey, thank you so much for the awesome review! We're so glad to hear about your experience working with Kathy! "
Katrina Kasnick
January 1, 2025
"Kathy Bader answered all my questions and was very knowledgeable. She gave me all my options about life and auto insurance and helped us choose the best option for our situation. She was patient and followed up with us when the time was right for us to start a policy. I would recommend her to find the best auto or life policy for you."
"Thank you for your wonderful feedback about Kathy. We're thrilled to hear she provided you with knowledgeable and patient service. Your recommendation means a lot to us. "
Catherine Pennington
December 19, 2024
"Kat Peterson has been a WONDERFUL help with all my insurance needs & questions since I got on Medicare. I only wish I’d contacted her sooner for home, auto & umbrella quotes! We’ve now moved across the country; however, I still have her help me with getting my insurance transferred over, etc. She is always patient, cheerful, and very helpful. For insurance quotes, call Kat first!"
"Thank you, Catherine, for your kind words about Kat. We're thrilled to hear how helpful she has been with your insurance needs. It's great to know she's been able to assist you even after your move. We appreciate your recommendation!"
Fabio Ambrosio
December 13, 2024
"Worked with Kathy Bader. Always polite and prompt. Excellent customer service."
"Thank you for your kind words about your experience with Kathy. We are thrilled to hear that her politeness and promptness made a positive impact. Your feedback on our customer service is greatly appreciated. "
Leatta Dahlhoff
December 3, 2024
"Kathy Bader at State Farm is AMAZING! Always responsive. Always working to make life easier for me and my family. She is a true gem!"
"Thank you for your kind words about Kathy! We're thrilled to hear she has been so responsive and helpful to you and your family."
Andrew Easley
October 15, 2024
"I've had the experience of working with both the Lacey and Shelton offices and each one has been great to work with. The agents know the insurance field, they are personable and do what they can to accommodate your situation and insurance needs. I worked with Cara Angell recently and I couldn't have had an easier time working out some details on my insurance policy. Cara did all the work and all I had to do was tell her what I needed. Thanks!"
"Thank you, Andrew, for your kind words! We're thrilled to hear about your positive experiences. Cara and the team are dedicated to providing excellent service, and we're glad we could assist with your insurance needs."
Mary Lytle
October 15, 2024
"Absolutely amazing, courteous, and quick. 5 Stars is not enough!!!"
"Thank you, Mary! We're thrilled to hear you had such a positive experience with our team. Your kind words and high praise mean a lot to us. We're here whenever you need us!"