State Farm® Insurance Agent Melanie Bakala

"Kathy was very ez to work with and get a new policy."

"Very knowledgeable and communicates extremely well. Thank You!"

"I am working with Kathy on switching State Farm offices as I relocate across the country. She has been so helpful and kind! Looking forward to calling this my new State Farm office within the next week!"

"First of all, let me say how important I feel it is for everyone to make a personal visit to your insurance agent and go over your policy(ies) face to face. Let’s face it, a few of us or at least I, don’t go over every detail of updates….though we should!! Here is where Kat Peterson insurance account representative for State Farm, working with Melanie Bakala, her agent steps in. Kat, was very knowledgeable, professional and very patient. She went over each of my policies, listened to my needs/concerns and addressed them to my better understanding with options. By the time I walked out I felt more aware, assured and protected…..a very comfortable feeling. Kat, thank you for all your help. I look forward to seeing you again in the near future. To Melanie Bakala, thank you for having such a great team. Each time I have called in for anything, I have received exceptional service!!!! Update: 31 July 2025, exceptional rating on Josh!! Here is another example of a great team member working with Melanie Bakala. Called the office on a different matter, an administrative matter on my part and Josh took it upon himself to look into it and see how he could help me. He called back as promised and informed me he was able to accomplish my request…..thank you Josh!!!"

"Kat Peterson was very throughly, she explained my coverage and recommended ways to save using the drive safe feature using the app on my phone. Took the time to answer all my questions. Appreciate the in person connection today."

"I had some life insurance questions about the difference between whole and term life insurance. Kathy Bader was very patient, professional, and knowledgeable. I recommend her for life insurance questions."

"Kathy has been great to work with!!! Highly recommend from a dear friend of mine and she was on it!! Definitely made my life easy!!"

"Kathy was great in helping get my billing squared away, and is always helpful with any of my insurance questions. She is very friendly and seems to treat people like family. Love this office!"

"Melanie's agency proactively contacted me for a review of our insurance coverages. Kat did the review and was able to give us better personalized coverage. Thank you Kat!"

"Kathy Bader helped me through the entire process and was able to get me a much better rate on both my home and auto policies. Kathy, thank you for your patience. I felt well educated and informed on all the policy decisions you helped me make. This was a very positive experience."

"Kat Peterson at Bakala State Farm was extremely helpful in adding my new vehicle to our policy. She looked at the options and went through them to ensure I got the best price for the greatest amount of coverage. The paperwork was sent to me quickly, and she even verified their receipt. We have all our vehicles and home with Bakala State Farm and Kat is our go-to person!"

"I am very pleased with the service we receive from Kathy at Bakala State Farm. We have both personal and commercial insurance through them, and Kathy has been great to work with—always helpful, responsive, and clear in answering any questions we have. Highly recommend!"

"Kathy Bader helped with my home and auto and she was outstanding. She called back immediately and explained all the premium options."

"Kathy Bader helped me finally get life insurance. She was kind, professional and explained all my options to help find the right policy for me and my needs. I felt like she truly cared about me and even helped with options for covering my grown son. I feel blessed to have met and worked with her."

"Kathy has been very helpful and informative while I switch over to State Farm"

"Kat was super friendly and made the process of spliting my Auto policy from my moms into my own & adding renters insurance a breeze!!!"

"Kathy Bader was very professional and helped me with auto insurance. She made sure all of my information was included for the best price available. I highly recommend Kathy for any of your insurance needs. 05/30:2025 Once again Kathy Bader did a great job. This time it was homeowners, earthquake, and an umbrella policy. All of my questions were answered.. Now all of my insurance needs are in one place. Kathy Bader is always available for any questions and you can make an appointment to have a personal meeting with her!"

"Josh McCullough was great to work with to add a new vehicle to my policy. He asked to review my current coverage to confirm I still wanted everything as is, or to make changes. It was a good suggestion as now that I have 2 vehicles, I don't need the rental car coverage. Josh is very cordial and professional. Both thumbs up for Josh. 😀"

"I would like to say that Kathy Bader made the process of switching car insurance so easy and very painless and bonus - State Farm provided better coverage at a better rate than my other insurance! Highly recommend!"

"Courteous and professional service. Made several contacts with me for several months before I was ready to switch. Perserverance counts!"

"Paul and Josh where great help. Thank you"

"Working with Josh was great, saved me an office visit, got it all done with phone, texts and email. Thank you State Farm."

"We just moved from out of state and the last thing we wanted during that time was another complication. Kathy Peterson made it super simple to get our coverage transferred over. Highly recommend her and everyone else at the office! EDIT: Still a happy customer after a couple years. Worked with Joshua today who helped me transfer coverage a couple months ago and went the extra mile today to help clear up a billing question I had. Would continue to recommend!"

"I want to extend a HUGE thank you to Cara for assisting me and my fiance for getting her set up with her new car insurance. Not only was she super fast, she listened to everything I needed, and responded professionally and swiftly. I explained to Cara my situation with the car dealership needing her name listed on the ID card and she went through the process quickly to make sure I had the documents I needed. Cara is wonderful to work with, and I am so happy with my insurance agent office!!"

"Was very helpful setting up insurance by phone in a new location as I moved. Josh McCullough in particular was great, very patient and informative as we worked through the process."